SHIPPING
PROCESSING TIME
Please allow 1-5 business days for your order to be processed from our warehouse prior to shipment. Orders are not shipped on weekends or holidays.
* During New Product Launch, Holidays, or Sale events, it may take 3-5 business days for your order to be processed.
SHIPPING COST
We currently offer free standard shipping on orders over $40.
TRACKING YOUR ORDER
Once your order has been fulfilled, we'll send you a confirmation email containing the details of your order, as well as a link that can be used to track your order. Please note that order fulfillment and tracking confirmation can take around 24-48 hours to update.
Your order may be split up into multiple shipments and shipped at varied times if it contains different products. Due to the different processing times and shipping locations, we are unable to combine shipments. Where possible, any items shipped from the same location with be combined into a single shipment. You'll receive a shipping notification for each shipment in your order.
SHIPPING TIME
Standard shipping time ranges from 7-14 business days on average. Rare instances may cause a delay in the shipping of your products, we do our best to get items to you as fast as we can, Please be patient with your items come from all around the world.
During peak holiday seasons/period or public holidays, there will be inevitable delays to your deliveries. Our delivery partners will make every effort to contact you before delivery.
Lost/Stolen Packages:
We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Track Your Order Page. In some cases, shipping carrier may update tracking information as "delivered" a few hours or even days before the actual delivery. We kindly ask you to allow at least 48 hours to see if the package is indeed arrived.
If you have any more questions, please get in contact with us at glamdonutshop@outlook.com